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conditions on notification email

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Thomas Jensen
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Posted on 12/05/2020 12:34:51

Hi

I'm trying to get DW to send a order notification email only when a certain conditions are met in the order

eg.
when the order amount = 0
or when a specific product have been ordered
or a custom field have been filled

How can I do that?

Is this posible in DW9 
or is this a new feature request thing

/ Thomas


Replies

 
Nicolai Pedersen
Posted on 12/05/2020 13:29:30
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Hi Thomas

I am not sure there is a way to do that. Some of the information might be possible to query using user smart searches: https://doc.dynamicweb.com/documentation-9/users/user-management/smart-searches

And then send an email based on that search. Adding i.e. last order time in the last 24 hours as an expression.

You might also be able to use the scheduled task SQL add-in to update some information on a custom userfield, and then based on the value of that field, create a user smart search and send emails using the smart search.

BR Nicolai

 

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