Ecommerce

From the Settings area, you can find settings for Ecommerce including settings regarding orders, product catalog and products, internationalization, and RMAs. In this article, you can read about the individual settings in Settings > Ecommerce.

To read about the advanced configuration settings, see this other article.

In Settings > Ecommerce > Internationalization, you will find tools for creating:

  • Countries
  • Languages
  • Currencies.
  • (Sales) Taxes
  • VAT groups

Languages, Countries, Currencies and Rounding are described in the Internationalization article.

VAT Groups and Taxes are described in the VAT & Taxes article.

In Settings > Ecommerce > Orders, you will find settings regarding payment, shipping, order fields and order line fields, order flows, and more.

Read about the individual sections below.

The payment and shipping settings allows you to configure payment and shipping methods:

  • Payment methods are a critical component of Ecommerce websites, as they complete the bridge between your web shop and a financial institute – a bank, credit card company, or an online wallet such as PayPal. Read more in this article.
  • Shipping methods enables integration with delivery services, such as Post Danmark, GLS or FedEX. With these settings, you can manage shipping methods, shipping providers, and delivery service. Read more in this article.

In the stock status settings, you can create custom stock states (e.g. 'in stock' or 'few in stock'), based on a number of requirements set by you.

To create a stock status, click New stock state (Figure 5.1).

Figure 5.1 Create a new stock status

In the edit window (Figure 5.2), you must:

  • Name your stock status
  • Click Add new state to add custom states and fill in the requirements for each status

When you're done, click Save and close.

Figure 5.2 Defining different states

With custom order fields and order line fields, you create custom input fields to be filled by customers in the shopping cart and during checkout.

  • Custom order fields apply to the entire order - read more in this article.
  • Custom order line fields apply to the individual order line - read more in this article.

An order flow is a set of order states, which can be used internally to control how an order should be processed.

In most cases, it makes sense to have a default order state called ‘New’, and an order state called ‘Completed’ – but you may have several other steps in your order work flow. In that case, you can create and use custom order states.

Read more about the settings and how to set up custom order flows in this article.

With order contexts carts, you can create more than one type of shopping cart for a shop, website or solution.

Read about the settings and order context in this article.

The Product Catalog settings allow you to access tools and settings related to the product catalog part of Dynamicweb Ecommerce.

This section covers:

The RMA-system (Returned Merchandise Authorization) allows you to easily manage returns of products

RMAs appear in certain states and execute different events. With these settings, you can:

  • Create RMA states, which are custom states for controlling your RMA process (read more about RMA states here).
  • Translate event messages from RMA events. These appear in the history log (read more about translating event messages in this article).

With email notifications, the customers and/or employees can get notifications when an RMA enters a new state.

You can read more in this article.

The Advanced configuration settings are described in this article.