Service Requests
| Type of service | Price for sites hosted by Dynamicweb |
Price for sites hosted at other supplier |
| Reset/send password | Free | ½ hour |
| Create payment Gateway user (DIBS, Quickpay) | Free | Free |
| Upgrade of website (standard application) | Free | 1 hour* |
| Installation of new website | Free | 2 hours |
| Convert website from standard to custom | ½ hour | 1 hour |
| Move/ Copy website | 2 hours* | 3 hours* |
| Upsizing database from Access to SQL | 1 hour* | 3 hours* |
| Zip solution | 1 hour* | 2 hours |
| SSL Certificate ** | See pricelist below | - |
| Install SSL delivered by customer | ½ hour | - |
| Reopen terminated solution | DKK 1000 / EUR 140 | - |
| Other (default price by the hour, see below) | Contact Care | Contact Care |
Current default price per hour is DKK 1.250 / EUR 170.
* This is the typical time usage, but it may vary according to task size and complexity. Please contact Care to get a more accurate time estimate.
** SSL Certificates are only available for Dynamicweb Cloud, SaaS and Free/Express/Standard license types
Service requests are handled and prioritized according to severity of the task.
Please specify any potential critical business impact.
| Filename | Size | Date |
 Dynamicweb_ERPIntegrationAssistance.pdf |
552 KB | 07-05-2021 |
SSL pricelist
Prices per 1/1-2024 below are per domain, which in Basic SSL includes with and without www.
Multi Domain SSL does not include with and without www.
Example: If you want two domains for the same customer, you will need to buy the Multi Domain SSL and also an extra domain (DKK 276 / EUR 36) if you want both domains with and without www.
|
SSL type |
Price (DKK)* |
Price (EUR)* | |
|
Basic SSL |
1 year |
1068 |
144 |
|
Wildcard |
1 year |
3324 |
468 |
|
Multi (3 domain incl.) |
1 year | 2124 | 276 |
|
Extra domain multi |
1 year | 276 | 36 |
*SSL certificates are invoiced per month with the Dynamicweb license if posible, or for periods matching the existing license.