Customer Experience Center – Favorites

The Customer Experience Center – Favorites app is a frontend app for rendering Favorite Lists related to a particular user or user group in frontend. As such it is a faster and more streamlined parallel to the MyLists-part of the older Customer Center app. It is exclusively made for ViewModel templates.

To use the app add it to a paragraph as usual – then use the app settings (Figure 1.1) to configure the app.

Figure 1.1 The Customer Experience Center - Favorites settings

Basically you must:

  • Select what to retrieve favorite lists based on
    • User id – the unique id for the logged-in user
    • Customer number – a standard user field which can have the same value across users, e.g. if several users are purchasers for the same company
    • Own favorite lists and lists made by users that current user can impersonate – what it says on the tin
  • Configure the display settings:
    • Lists per page
    • Sort by field
    • Sort direction
  • Select the templates used to render the app output:
    • List – this template is used to render several favorite lists in, well, a list (of lists)
    • Detail – this template is used to render the details of a list. This template is loaded when the url parameter FavoriteListId is present

Please keep in mind that the Customer Experience Center apps have been developed exclusively for ViewModel-based templates.