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Swift Products Image Pattern not working for png

Yoon Peti Nwe

Posted on 03/02/2023 06:37:49

Dear Support,

I would like to report one issue where the png images are not showing properly in the proudct list, detail and cart pages.

Our customer is having a mix of jpg and png product images and I had experienced that Image Pattern can fulfill this requirement however when I try it in Swift it doesn't show the images regardless of the setting whether it is checked or not. (Setting/Ecommerce/Advanced Configuration/Images)

Thanks,

Yoon

Replies

Adrian Ursu

Posted on 03/02/2023 09:50:19

Hi Yoon,

Please make sure the extensions of the files are lowercase.
I have struggled a lot until I have found that the template is looking specifically to lowercase extensions.

.PNG or .JPG will not work.

Adrian

Yoon Peti Nwe

Posted on 03/02/2023 10:01:48

Dear Adrian,

Thank you for your swift response, however lowercase itself doesn't work in Swift.

Thanks,

Yoon

Nicolai Pedersen

Posted on 03/02/2023 11:13:34

Have you tried disabling the cache while setting this up? There might be a delay...

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