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Cookiebot is blocking Rapido js-files

Kurt Moskjær Andersen
Kurt Moskjær Andersen
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Hi,

We use Cookiebot on Dynamicweb Rapido websites for handling cookies and user consent.

But we experience issues about the classification of Rapido .js files resulting in content elements not being visible on the website and inactive search functionality.

If the user does not interact with the Cookiebot dialog box or only accepts cookies categorized as necessary then we experience the following:

  • Regular content elements on pages are not displayed (eg. banner slider and images)
  • The standard search function does not work

Cookiebot automatically blocks the loading of two Rapido.js files prior to consent is given by the user because the files set cookies that are classified as Marketing and/or Preferences.

To avoid Cookiebot from blocking these files we can add data-cookie-consent = "ignore", as suggested by Cookiebot support:

<script src="/Files/Templates/Designs/Rapido/js/master.min.js" datacookieconsent="ignore"></script>
<script src="/Files/Templates/Designs/Rapido/js/custom.min.js" datacookieconsent="ignore"></script>

I'm not sure if this is the right thing to do in relation to being GDPR compliant. How come these files set cookies that are classified as Marketing/Preferences and thereby blocking standard content and functionality?

I can manually classify the cookies as necessary but would like your opinion on this. Where do I find a list of cookies set by these files and can they all be classified as necessary?

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Best regards

Kurt Moskjaer Andersen
PicoPublish


Replies

 
Nicolai Pedersen
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This post has been marked as an answer

The master script has features like remember what you have searched or how you display a product list saved in cookies. That is 'functional' cookies or preferences. There are no marketing cookies in them - why cookiebot set them as that, I would not know.

There are no list of the cookies set by those scripts. You can check out the cookie code in the source using the sites developer tools in i.e. Chrome.

Custom.js should not contain any Rapido code.

I would just mark both of them as necessary - I see no problems with that. 

This topic is solely cookie related - has nothing to do with GDPR.

BR Nicolai

Votes for this answer: 1
 
Kurt Moskjær Andersen
Kurt Moskjær Andersen
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Thank you for your quick response.

I will mark them as "necessary" :)

Best regards
Kurt

 
Unnsteinn Garðarsson
Unnsteinn Garðarsson
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Kurt, can I ask you how your experience is using CookieBot in a DW solution?

Regards.

 
Kurt Moskjær Andersen
Kurt Moskjær Andersen
Reply

Hi Unnsteinn,

We are using it on several websites, but it is not working 100% perfect.

On Rapido-based sites, the file master.min.js is still marked as having marketing cookies. While the suggestion from Cookiebot is, to split the files content into separate files, this is time consuming and not possible without thorough testing.

We've marked the file as necessary, but is still getting errors when Cookiebot scans the website.

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Best regards
Kurt

 

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