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Failed to load image .ai and .eps

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Mafalda Correa
Mafalda Correa
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Posted on 29/09/2020 15:45:12

Hi,

We tried to load an image with the extension .ai and .eps, and now it's impossible to even access the folder.

When trying to access the folder to erase the image, I get this error:

https://www.screencast.com/t/G69V7fXBqwfJ

Even if the image isn't supported by Dynamicweb, I think the backend should be able to handle this without breaking.

Thanks


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Oleg Rodionov Dynamicweb Employee
Oleg Rodionov
Posted on 30/09/2020 01:44:27
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Hi,

I've checked test environment based on last DW9.9.1 has free trial license using Google Chrome and couple files of the formats but was not able to catch the issues. The files can be uploaded&deleted with FM in regular way. They can be listed in the both FM view modes and previewed succesfully as well. Please, find attached pics. 

BR, Oleg QA 

2020-09-30_09-31-27.png 2020-09-30_09-32-37.png 2020-09-30_09-33-09.png 2020-09-30_09-36-43.png

 

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